Patricia was recently featured on KCCI in a story about dealing with problems while shopping this holiday season.
For many of us, as the holidays near, the stress level rises.
But if things go south with a store, an airline or another business, what is the best way to get the resolution you want without adding any more stress?
KCCI’s Chris Gothner tells you the eight things you need to know.

 Thank you so much for continuing to support the men Of FarmHouse through the etiquette dinner. This is such a formative experience for our new members, as well as the rest of the men in the house. We greatly appreciate you spending your time and effort on the betterment of the men of FarmHouse Fraternity, we all had an amazing time and are thankful for you and your husband's kindness, wisdom, and sincerity.
Thank you so much for continuing to support the men Of FarmHouse through the etiquette dinner. This is such a formative experience for our new members, as well as the rest of the men in the house. We greatly appreciate you spending your time and effort on the betterment of the men of FarmHouse Fraternity, we all had an amazing time and are thankful for you and your husband's kindness, wisdom, and sincerity. It was lovely to see you on Tuesday evening. The students enjoyed the class – per usual, you were a hit!
It was lovely to see you on Tuesday evening. The students enjoyed the class – per usual, you were a hit! I am so grateful that the etiquette dinner went well... we received lots of compliments! I am so glad I had the opportunity to work with you and learn from you. I will carry these newly learned skills throughout my life! Best wishes in all that you do!
I am so grateful that the etiquette dinner went well... we received lots of compliments! I am so glad I had the opportunity to work with you and learn from you. I will carry these newly learned skills throughout my life! Best wishes in all that you do!